Direct answer: Springinklee e.U. acts as an independent third party for technical and organisational Business Profile tasks. The customer remains the profile owner; we use official manager roles and documented permissions whenever possible.
Services
Location data
Review and correct address, service area, phone number, website and opening hours.
Access & ownership
Guide ownership requests, roles and access issues in a structured way.
Verification
Prepare evidence and profile information for the verification methods offered by Google.
Suspensions & appeals
Assess likely causes, organise evidence and prepare a policy-compliant appeal.
Profile quality
Improve categories, services, description, photos, links and data freshness.
Documentation
Hand over changes, open issues and recommended next steps in a clear record.
How we work
Short review of the profile and the specific issue
Written offer defining the goal, limits and required evidence
50% deposit and secure assignment of a manager role
Implementation through official Google functions
Handover documentation and final 50% payment
Fair delivery guarantee
We guarantee the agreed work steps within our control. Approvals, verification, suspension decisions and rankings are decided by Google and cannot be promised.
Frequently asked questions
Are you official Google Support?
No. Springinklee e.U. is an independent IT provider with no official affiliation to Google LLC.
Can you guarantee position one?
No. We can improve profile quality, technical signals and local relevance, but cannot guarantee a specific Google position.
Do I have to transfer ownership?
No. The customer should remain owner or co-owner. An official manager role is sufficient for many tasks.
What does help within 24 hours mean?
Subject to capacity, urgent cases often receive an initial review or concrete first action within one business day. A final platform decision can take longer.