IT support with clear ownership

Digital problems become defined work packages.

Google Business Profiles, email account recovery, faster websites, stronger organic visibility and coordinated cybersecurity for larger organisations. Led personally by Christian Springinklee and, where required, delivered with specialist technical cooperation.

Springinklee e.U.Updated: August 2026B2B · Austria & remote
One contact, several disciplines

Technology, visibility and recovery in one workflow.

No anonymous ticket factory. We first determine what is technically and contractually feasible. You then receive a clear offer defining the goal, scope, responsibilities and exclusions.

G

Google Business Profile

Address, opening hours, ownership, verification, suspensions and profile maintenance.

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W

Website optimisation

Performance, structure and technical maintenance for WordPress, Wix, Jimdo and custom websites.

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SEO & competitor analysis

Technical SEO, content gaps and local visibility to outperform relevant competitors ethically.

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Enterprise cybersecurity

For larger organisations only, with written authorisation and a clearly defined scope.

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Cooperation

Specialist cooperation, not a theatre of titles.

Selected projects are delivered together with an IT specialist holding a master-level qualification. The name, exact qualification, role and responsibility are disclosed in the project offer. Springinklee e.U. remains the contracting and invoicing party unless agreed otherwise in writing.

  • Springinklee e.U. remains the central point of contact
  • Specialist roles are clearly named in the offer
  • Customer access remains traceable and revocable
50/50

Fair delivery guarantee

A fair delivery guarantee applies to agreed work within our control. Undelivered work portions are refunded. Third-party approvals, rankings and account recovery decisions cannot be guaranteed.

Workflow

Process

The workflow protects both sides: you know what will be delivered before payment, and we start with a confirmed order and a defined scope.

Review

Clarify feasibility, responsibility and risks.

Offer

Define the goal, deliverables and price in writing.

50%

Work begins after the agreed deposit.

Deliver

Hand over changes and results with documentation.

50%

Final payment after the agreed delivery.

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FAQ

Frequently asked questions

Urgent case? Add “URGENT” to the subject. Subject to capacity, an initial assessment is often provided within one business day.

Can a result be guaranteed within 24 hours?

No. For urgent standard cases, an initial review or concrete first action is often possible within one business day. Platform decisions, identity checks and security procedures follow their own timelines.

How does payment work?

For clearly defined projects, the standard model is 50% after accepting the offer and 50% after the agreed delivery. Any different model is documented before work starts.

Is there a money-back guarantee?

A fair delivery guarantee applies to agreed work within our control. Undelivered work portions are refunded. Third-party approvals, rankings and account recovery decisions cannot be guaranteed.

Do I need to send my password?

No. Passwords, MFA codes and recovery codes are not requested by email. Access is arranged through official roles, permissions or jointly performed steps whenever possible.

Request a project

Briefly describe the current situation and the desired outcome. Do not send passwords, recovery codes or sensitive customer data.

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